About Podium IT Technical Support
Get the right advice for your IT needs. With fast response times and quality service.
At Podium IT, our mission is to provide premium IT services to our customers in Melbourne. We believe that our customer-first approach sets us apart from other IT service providers, as we are dedicated to providing personalized and high-quality support to each and every one of our clients.
Our team of experienced and knowledgeable IT professionals is committed to delivering solutions that are tailored to the unique needs of your business. We understand that every organization has its own unique challenges and requirements when it comes to IT, and we are here to help you overcome those challenges and achieve your goals.
Whether you need assistance with managing your network, setting up a new system, or troubleshooting an issue, our team is here to help. We offer a range of services, including managed IT support, cloud services, and cybersecurity solutions, to help keep your business running smoothly and securely.
In addition to our technical expertise, we pride ourselves on our exceptional customer service. We believe in building long-term relationships with our clients and providing ongoing support and guidance to help you get the most out of your IT investments.
At Podium IT, our mission is to help your business succeed by providing the best possible IT services and support. We look forward to working with you and helping you achieve your goals.
At Podium IT, we are proud of many things. One of the things that we are most proud of is our team. We believe that our team members are our greatest asset, and we are committed to supporting them and helping them grow and learn.
Our Director, Ashley Tietze, is particularly passionate about supporting our staff. He understands the importance of providing a positive and supportive work environment, and he is dedicated to helping our team members reach their full potential.
Ashley believes in fostering a culture of learning and development at Podium IT. He encourages our team members to take on new challenges, try new things, and learn new skills. Whether through training and development programs, mentorship opportunities, or regular team-building activities, Ashley is committed to helping our staff grow and succeed.
We are also proud of the customer-first approach that we take to our work. We believe that our clients are the heart of our business, and we are dedicated to providing the best possible service and support to each and every one of them.
Whether you are a new client or have been with us for years, we are committed to providing personalized, high-quality support to help you achieve your goals. We believe that our customer-first approach sets us apart from other IT service providers, and we are proud to offer this level of service to our clients.
At Podium IT, we are proud of our team, our customer-first approach, and the high-quality services that we provide. We look forward to continuing to support our staff, our clients, and our community in the future.
At Podium IT, we are a premium IT service provider based in Melbourne, Australia. We offer a range of services to help businesses of all sizes with their IT needs, including managed IT support, cloud services, and cybersecurity solutions.
Our team is composed of experienced and knowledgeable IT professionals who are dedicated to providing personalized and high-quality support to each of our clients. We understand that every business has its own unique challenges and requirements when it comes to IT, and we are here to help you overcome those challenges and achieve your goals.
In addition to our technical expertise, we pride ourselves on our exceptional customer service. We believe in building long-term relationships with our clients and providing ongoing support and guidance to help you get the most out of your IT investments.
At Podium IT, our mission is to help your business succeed by providing the best possible IT services and support. We look forward to working with you and helping you achieve your goals.
One of our main objectives at Podium IT is to offer the best IT support in the industry. We are committed to providing high-quality, personalized support to our clients, and we strive to exceed their expectations in every way.
To achieve this objective, we have put together a team of experienced and knowledgeable IT professionals who are dedicated to providing the best possible support to our clients. Our team members are experts in their field, and they are committed to staying up-to-date with the latest technologies and trends in the industry.
In addition to our technical expertise, we also place a strong emphasis on customer service. We believe that building strong, long-term relationships with our clients is essential to providing the best possible support. Our team members are friendly, approachable, and always willing to help with any issues or questions that our clients may have.
To ensure that we are able to offer the best IT support possible, we also invest in the latest tools and technologies. We use state-of-the-art software and systems to manage and support our clients’ IT environments, and we regularly update and upgrade our systems to ensure that we are always providing the most effective support.
Overall, our objective at Podium IT is to provide the best IT support in the industry. We are committed to helping our clients achieve their goals and succeed, and we look forward to working with you and providing the support that your business needs.
At Podium IT, we are always looking for ways to grow and innovate within the IT services industry. As we celebrate our 10-year anniversary, we are excited to share our plans for the next decade of growth and innovation.
One of our key goals over the next 10 years is to continue to expand our team of experienced and knowledgeable IT professionals. We are committed to recruiting the best talent in the industry, and we will continue to invest in training and development programs to help our team members grow and succeed.
In addition to expanding our team, we also plan to continue to invest in the latest tools and technologies to provide the best possible IT support to our clients. We are constantly monitoring the industry for new trends and innovations, and we will continue to invest in the systems and software that will help us provide the most effective support to our clients.
Another key aspect of our 10-year plan is to continue to focus on providing exceptional customer service. We believe that building strong, long-term relationships with our clients is essential to providing the best possible support, and we will continue to focus on providing personalized and high-quality service to our clients.
Overall, our 10-year plan for growth and innovation within the IT services industry is focused on continuing to provide the best possible support to our clients. We are excited to continue to grow and evolve as a company, and we look forward to working with you and helping your business succeed.
Read what our clients say about partnering with Podium IT
Enterprise-grade IT Services and Solutions that makes everything work to your business advantage, backed by reliable IT Support
Our team
Ashley Tietze
Director
Ashley Tietze is the Director of Podium IT, a premium IT service provider based in Melbourne, Australia. Ashley grew up in Queensland and has always been passionate about complex problem-solving.
After completing his studies in computer science, Ashley began his career in the IT industry, where he quickly rose through the ranks to become a respected leader. He has extensive experience in managing IT teams and providing high-quality support to clients, and he is known for his ability to tackle complex problems with creativity and determination.
In his role as Director of Podium IT, Ashley is responsible for overseeing the day-to-day operations of the company and ensuring that its clients receive the best possible support. He is committed to fostering a culture of learning and development within the company, and he is dedicated to helping his team members grow and succeed.
When he’s not working, Ashley enjoys spending time with his family and exploring the great outdoors. He is an avid hiker and enjoys challenging himself with complex hiking trails and peaks.
Anish Babukutty
Technical lead
Anish is a highly skilled and experienced technical lead at Podium IT, a leading technology company known for its innovative solutions and cutting-edge technology. With over a decade of experience in the field of technology, Anish has a wealth of knowledge and expertise that he brings to his role as a technical lead at Podium IT.
As a technical lead, Anish is responsible for overseeing the technical aspects of various projects and ensuring that they are completed on time and to the highest standards. He works closely with his team to provide guidance, support, and mentorship, and to ensure that everyone is working together effectively to achieve their goals.
Anish is known for his ability to think outside of the box and come up with creative solutions to complex problems. His technical expertise and problem-solving skills are invaluable to Podium IT, and he consistently delivers top-quality results on a wide range of projects.
In addition to his technical skills, Anish is a strong leader who is able to motivate and inspire his team. He is able to create a positive work environment that fosters collaboration, creativity, and innovation. He is also highly organized and able to manage multiple projects at once, making him a valuable asset to Podium IT.
Overall, Anish is an exceptional technical lead and an invaluable member of the Podium IT team. His expertise, leadership, and dedication to his work make him a key player in the company’s success.
Phillip Bothma
Technical support
Phillip is a Technical Support Specialist at Podium IT, a premium IT service provider based in Melbourne, Australia. Phillip is passionate about assisting clients with their IT and network needs, and he is known for his friendly and approachable demeanor.
With a background in computer science and extensive experience in the IT industry, Phillip is an expert in providing technical support to clients. He has a strong understanding of the latest technologies and trends in the industry, and he is always willing to help clients overcome any challenges they may be facing.
In his role at Podium IT, Phillip is responsible for providing technical support to clients, managing their IT environments, and helping them to achieve their goals. He is dedicated to providing personalized and high-quality support to each of his clients, and he is known for his ability to explain complex technical concepts in a clear and understandable way.
When he’s not working, Phillip enjoys spending time outdoors and exploring the beautiful natural surroundings. He is an avid diver and enjoys going diving with his friends and family. He also enjoys hiking, biking, and other outdoor activities.
Overall, Phillip Bothma is a dedicated and knowledgeable Technical Support Specialist who is passionate about assisting clients with their IT needs. He is an asset to the Podium IT team, and we are proud to have him on board.
Claire
Office Manager
Claire is the office manager at a successful and growing company. In this role, she is responsible for overseeing the day-to-day operations of the office and ensuring that everything runs smoothly and efficiently.
As an office manager, Claire is a critical part of the organization. She is responsible for a wide range of administrative tasks, including managing the office budget, scheduling meetings and appointments, and organizing office events. She also manages the office supplies and equipment, ensuring that everything is in good working order and that there are enough supplies to meet the needs of the team.
In addition to her administrative duties, Claire is also responsible for managing the team of office staff. She provides guidance and support to her team, and ensures that everyone is working together effectively to achieve the company’s goals. She is a strong leader who is able to motivate and inspire her team, and she is highly organized and able to manage multiple tasks at once.
Claire’s dedication and hard work are critical to the success of the company. She is always willing to go above and beyond to help her team, and she is an invaluable asset to the organization. She is well-respected by her colleagues and is known for her ability to handle any challenge that comes her way.
Overall, Claire is an exceptional office manager and a valuable member of the team. Her expertise, leadership, and dedication to her work make her an integral part of the company’s success.
Request a Network Assessment
As a small business owner, it is important to regularly evaluate the effectiveness and security of your IT network. One way to do this is by requesting a IT network audit, which can provide valuable insights and help you identify areas for improvement.
A IT network audit is a comprehensive review of your network infrastructure and security practices. It involves assessing your network against industry best practices and standards, such as the Essential 8 maturity levels outlined by the Australian Signals Directorate (ASD). This allows you to compare your network against established benchmarks and identify any gaps or weaknesses.
There are several benefits to conducting a IT network audit. First, it can help you identify potential security vulnerabilities and take steps to address them before they are exploited. This can help protect your business from costly cyber attacks and data breaches.
Second, a IT network audit can help you optimize your network performance and identify areas for improvement. This can help you reduce downtime, improve employee productivity, and ensure that your network is running at its best.
Third, a IT network audit can provide valuable insights that can help you make informed decisions about your IT infrastructure. This can help you avoid costly mistakes and ensure that your network is able to support the growth and needs of your business.
Overall, conducting a IT network audit is an important step in ensuring the security and effectiveness of your small business’s IT network. By comparing your network against the Essential 8 maturity levels, you can identify areas for improvement and take steps to protect your business and optimize your network performance.
